Caribbean regional institution (2014)

Conducted an Organisational Audit to assess organisational performance and provide recommendations to strengthen capacity to fulfil a growing regional mandate.  Consulted with the range of internal and external clients to obtain stakeholder feedback and integrate findings into the organisational analysis.  Researched like organisations within the region and internationally to identify key benchmarks in dimensions of the organisation, including governance, structure, competencies, operations and culture. Developed a prioritised Action Plan to enable phased implementation of recommendations.